Privacy Policy

Effective Date: 10/29/2025

At Coastal Strands Extensions, we value your trust and are committed to protecting your privacy. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, make a purchase, or apply for a stylist account.

Information We Collect

We may collect the following types of information:

• Personal Information: Name, email address, billing and shipping addresses, phone number, and payment details when you place an order.

• Account Information: If you apply for or create a stylist account, we collect professional license details or related credentials.

• Technical Information: IP address, browser type, device data, and website usage through cookies or analytics tools.

• Communication Information: Messages, emails, or form submissions you send to us.

How We Use Your Information

We use your information to:

• Process and fulfill orders

• Provide order updates and customer support

• Manage stylist account applications and verify eligibility

• Improve website experience and personalize content

• Send promotional updates (only if you’ve opted in)

• Comply with legal obligations and prevent fraud

Sharing Your Information

We respect your privacy—your data is never sold. We may share limited information with:

• Payment processors to complete transactions

• Shipping providers to deliver your order

• Service partners who help operate our website and marketing (all under confidentiality agreements)

• Legal authorities when required by law

Cookies and Tracking

We use cookies and similar technologies to enhance site performance and improve your browsing experience. You can disable cookies in your browser settings, but some features of the site may not function properly.

Data Security

We use industry-standard encryption and security measures to protect your personal information. While no system is 100% secure, we take every reasonable step to ensure your data is handled safely and responsibly.

Your Rights

You may:

• Request a copy of your personal data

• Update or correct your information

• Request deletion of your account

• Opt out of marketing emails at any time

To exercise these rights, contact us at support@coastalstrandsextensions.com.

Retention of Information

We retain personal data only as long as necessary to provide services, fulfill legal obligations, and resolve disputes.

Third Party Links

Our site may contain links to third-party websites (such as Instagram or payment processors). We are not responsible for the privacy practices or content of those websites.

Updates to This Policy

We may update this Privacy Policy periodically. The latest version will always be posted here with the “Effective Date” updated accordingly.

Contact Us

If you have any questions about this Privacy Policy or how your information is handled, please reach out:

📩 coastalstrandsextensions@gmail.com

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