Salon Policies
Cancellation Policy
We understand that sometimes schedule adjustments are necessary: therefore we respectfully ask you give AT LEAST 24 hour notice for any cancellations or reschedules. If you cancel or reschedule less than 24 hours before your appointment you will be charged a cancellation fee.
If a client does not show up to their scheduled appointment and fails to reach out at all before their scheduled appoint time they will be considered a no show and will be charged 100% of their scheduled service total, and/or may no longer be able to rebook.
If a client is more than 15 mins late to their appointment, they will be charged accordingly by their stylist and asked to reschedule.
A confirmation text message will always be sent out 24 hours in advance to your upcoming appointment. If your are not receiving these messages please let us know, we will be sure to fix this.
Refund Policy
We as a salon do not offer refunds on any of services, including hair extension installs. If you feel like there is a technical error with your service or are unhappy please reach out to your stylist directly within 72 hours of your appointment and we will gladly accommodate you to make any necessary adjustments. Any adjustments would need to be scheduled no later than 7 days after notifying us.
Hair extensions, wefts, toppers, halos, wigs, any hair piece is non refundable.
Salon Policy
Please do not bring extra people into the salon unless necessary, we strive to offer a private comforting space to our clients.
No smoking/vaping inside the salon.
Please be mindful of others.