Terms of Service

Effective Date: 10.29.2025

Welcome to Coastal Strands Extensions “we,” “our,” or “us”. By accessing or purchasing from our website, you agree to comply with the following Terms of Service. Please read them carefully before using our site or placing an order.

1. General Terms

By using our website, you confirm that you are at least 18 years old or are accessing the site under the supervision of a parent or guardian. We reserve the right to refuse service, cancel orders, or update these terms at any time without prior notice.

Use of our website for any unlawful purpose or to violate any laws is strictly prohibited.

2. Products and Availability

All products are subject to availability. We make every effort to accurately display product information, colors, and descriptions, but cannot guarantee that your device’s display will perfectly represent the actual product color or tone.

We reserve the right to modify or discontinue products at any time without notice.

3. Pricing and Payment

All prices are listed in USD and are subject to change without notice. Payment must be made in full at the time of purchase through our secure checkout system.

We reserve the right to correct any errors in pricing, even after an order has been submitted.

4. Shipping

Orders are processed within 1–2 business days and shipped via trusted carriers. Delivery times vary depending on location. Please refer to our Shipping Policy for more details.

Coastal Strands is not responsible for delays, lost packages, or incorrect addresses provided by the customer.

5. Returns and Exchanges

Due to the hygienic nature of hair extensions, returns are accepted only for unopened and unused items within 7 days of delivery. Please refer to our Returns Policy for complete details.

6. Stylist Accounts

Approved professional stylist accounts receive access to exclusive pricing and products. Coastal Strands reserves the right to approve or deny applications at its discretion and may revoke account access for any misuse or violation of these terms.

7. Intellectual Property

All content on this website—including images, product descriptions, designs, logos, and text—is the property of Coastal Strands Extensions and may not be copied, reproduced, or used without our written permission.

8. Limitation of Liability

Coastal Strands Extensions is not liable for any damages or losses resulting from use or misuse of our products. We are not responsible for allergic reactions, improper installation, or damage caused by incorrect care or maintenance.

Always have extensions installed and maintained by a licensed professional.

9. Privacy Policy

Your privacy is important to us. Please review our Privacy Policy to learn how we collect, use, and protect your personal information.

10. Governing Law

These Terms of Service are governed by and interpreted in accordance with the laws of the State of South Carolina, without regard to conflict of law principles.

11. Contact Information

For any questions about these Terms of Service, please contact us at:
📩 coastalstrandsextensions@gmail.com